ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 3821421

Date Received: 2020-08-30

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I suppose to still pending with a debt with XXXX XXXX XXXX and it was settle down a time ago, there is no way to erase it from my credit report.

Company Response:

State: OH

Zip: 43068

Submitted Via: Web

Date Sent: 2020-08-30

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3820129

Date Received: 2020-08-28

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: I have a loan with XXXX XXXX, XXXX XXXX XXXX XXXX, and MIDLAND CREDIT MANAGEM. I have always made my payments on time. As you can see, I have always had a stellar payment record with this company. I tried contacting XXXX, XXXX, XXXX, XXXX XXXX, XXXX XXXX XXXX XXXX, and MIDLAND CREDIT MANAGEM with no successful resolution. There was definitely an error on their part.

Company Response:

State: GA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2020-09-04

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3819915

Date Received: 2020-08-28

Issue: Took or threatened to take negative or legal action

Subissue: Collected or attempted to collect exempt funds

Consumer Complaint: Pretrial conference was on XX/XX/XXXX ... Midland was represented by a lawyer who asked judge for judgement of {$1800.00} plus legal fees ... When in fact this case was settled with Midland on or about XX/XX/XXXX after I applied for and was awarded with hardship due to my XXXX status ... Yet their own lawyer told judge some 13 days after case was closed that they were still seeking monetary reward for them ... Sent a lawyer that has no clue that the case he was bringing had already been closed ... Judge motioned the hearing go to trial ... .I found out Midland had approved my hardship and closed my case AFTER the hearing ... .HOWEVER, their own lawyer should know the facts of the cases they are bringing into court ...

Company Response:

State: FL

Zip: 33897

Submitted Via: Web

Date Sent: 2020-08-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3819684

Date Received: 2020-08-28

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I had two accounts approximately 14 years ago by 2 different companies. They are off of my credit report and have been for quite a while now. I received 2 notices from midland credit management attempting to collect these very old, out of statute debts. My wife called because the letters are also in violation of the FDCPA as there is no disclaimer stating due to the age of the debt they can not sue, and there are also false representations in the letter as it's asking for payment but gives no information on how to dispute said debt. I have never made any payments on these debts since they went delinquent over a decade ago and when I asked for proof, the rep on the phone stated she didn't have that evidence. All she said was the statute isn't up until XXXX, but these accounts were opened circa XXXX and XXXX and went delinquent within the same year. I have not heard from anyone trying to collect for these debts in over a decade.

Company Response:

State: OH

Zip: 43035

Submitted Via: Web

Date Sent: 2020-08-28

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3819075

Date Received: 2020-08-28

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Consumer Complaint: I have filed a dispute in regards to the incorrect items on my credit report. It has been well over 30 days. I am also aware that the credit bureaus have been given and additional 15 days due to Covid-19 to reply to investigation. That time frame has also pasted. I haven't received any investigation results.

Company Response:

State: TX

Zip: 76013

Submitted Via: Web

Date Sent: 2020-08-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3818354

Date Received: 2020-08-28

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Consumer Complaint: I have filed a dispute in regards to the incorrect items on my credit report. It has been well over 30 days. I am also aware that the credit bureaus have been given and additional 15 days due to Covid-19 to reply to investigation. That time frame has also pasted. I haven't received any investigation results.

Company Response:

State: TX

Zip: 76002

Submitted Via: Web

Date Sent: 2020-08-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3818204

Date Received: 2020-08-27

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: I have no knowledge or information about this company and have no contractual obligations what so ever with this company. This company is in violation of FDCPA/ Federal rules of civil procedure. They are reporting this false information and trying to threaten me. I have no knowledge or information of any such account with this company.

Company Response:

State: NJ

Zip: 08816

Submitted Via: Web

Date Sent: 2020-08-27

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3817756

Date Received: 2020-08-27

Issue: Took or threatened to take negative or legal action

Subissue: Collected or attempted to collect exempt funds

Consumer Complaint: Im a XXXX year old who has been sued by Asset Acceptance LLC for a {$300.00} credit card that was paid off in XXXX. The company had already taken over {$6000.00} and the judge told me that if I filed another complaint against the company, Id be thrown in jail! I do not owe this company. Theyve taken over {$10000.00} from me. Over {$800.00} was taken out of my account today, XX/XX/XXXX. My taxes, bill money, and social security has been taken by this company. I have no one to turn to and Im behind on bills and about to be thrown out of my home.

Company Response:

State: MI

Zip: 48439

Submitted Via: Web

Date Sent: 2020-08-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3817313

Date Received: 2020-08-27

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: On XX/XX/2016. MIDLAND FUND LLC added a derogatory mark on my credit report per Identityiq. Upon, further research, this account was transferred/sold and I am no longer responsible for this account. Debtor 's creditor did not verify this collection. Also, there was NO written form of communication, contract, or SIGNATURE for this accused debt at all. A bill without a signature does not validate the debt and anybody can send me a bill and say its mines. According to the FCRA MIDLAND FUND LLC has violated my rights in multiple ways and I'm requesting legal action to remove this account Immediately. Also they do not have a license to collect in the state of Wisconsin.

Company Response:

State: WI

Zip: 53216

Submitted Via: Web

Date Sent: 2020-08-27

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3814532

Date Received: 2020-08-26

Issue: Took or threatened to take negative or legal action

Subissue: Collected or attempted to collect exempt funds

Consumer Complaint: Midland Credit has sued me for remaining credit card debt even though I have filed for hardship program thru them and made them aware I am unable to pay anything and that I am a XXXX person who received XXXX and therefore am judgement proof as my wages are protected by federal law. Judge even heard it and said the case is going to trial in court.

Company Response:

State: FL

Zip: 33897

Submitted Via: Web

Date Sent: 2020-08-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.