ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 5199800

Date Received: 2022-02-08

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: Midland funding LLC at XXXX XXXX XXXX XXXX XXXX, CA XXXX has been being reporting incorrect information on my credit reports in the amount of {$600.00}. I do not know this company. I have never done business with company. This company does not have a contact with my signature.

Company Response:

State: CA

Zip: 90805

Submitted Via: Web

Date Sent: 2022-02-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5199554

Date Received: 2022-02-08

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: This complaint is regarding account information below that has not been investigated and no information given. Its been over 2 months with no information given to me regarding these accounts. I have no knowledge of these companies and they shouldnt be reporting as I never gave permission for the reporting per Section 1681a -I sent correspondence to the Credit Bureaus regarding this. I was never notified in writing per 15 U.S.C 1692ag prior to accounts being on my credit report, within 5 days. Moreover, these accounts violate debt collections, abusive and unfair practices per section 1692f ( 1 ) adding additional amounts.

Company Response:

State: AL

Zip: 35211

Submitted Via: Web

Date Sent: 2022-02-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5199467

Date Received: 2022-02-08

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: I have had an account with MIdland Credit Management ever since they bought my account in 2017. First I was told they would not put it on my credit report if I made payments. I have been making payments ever since and have not missed a payment yet they still reported it. I know that collections stay on reports approximately 7 years. Now all of a sudden they changed my account number and instead of changing my report to reflect it is a change and giving me credit for my payments ( which they lied and said they werent going to report anyway ) they deleted my account then added a new collection and say I have paid nothing. This not only lengthens the time it will be on my report but hits my credit unfairly as it looks like I just got this collection and that i have done nothing to pay on it. I disputed it but no response- went online and they do not reflect my payments on this account even though my emails and checking accounts show I paid. I tried to chat on their site but they will not because of the dispute.

Company Response:

State: PA

Zip: 184XX

Submitted Via: Web

Date Sent: 2022-02-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5199068

Date Received: 2022-02-08

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Midland Credit Management INC. Has cease to provide everything I attached in my letter. Please provide this information that I am seeking, instead of he say she say.. -Proof of the original contract bearing my personal signature : -Proof that I entered into a contract with Midland Credit Management INC -Pay Of Disclosure : -Interest Rate Disclosure : -Balance History : -Payment History : -Credit Insurance : If you can not provide these simple documents, it is a XXXX violation, accroding to {$800.00}. Validation of debts XXXX XXXX. XXXX XXXXXXXX

Company Response:

State: GA

Zip: 30013

Submitted Via: Web

Date Sent: 2022-02-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5196652

Date Received: 2022-02-08

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: A couple a weeks a go I received a letter from Midland Credit Management, trying to collect a debt from a XXXX XXXX account. I spoke to representative and they toke my information and told me that they were going to investigate the situation and they will let me know within a-couple of weeks their response in writing. To day I received a letter stating that they were uncertain of what I was disputing. I call the company again and they toll me that I have to initiate a claim through the Consumer Financial Protection Bureau, for fraud. They informed that the previous bank sent a letter to XXXX XXXX XXXX, XXXX XXXX, XXXX, XXXX XXXX. Using my name and SS number. I have been living in XXXX since 2005 at XXXX XXXX XXXX, XXXX XXXX, XXXX XXXXXXXX

Company Response:

State: FL

Zip: 338XX

Submitted Via: Web

Date Sent: 2022-02-08

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5194862

Date Received: 2022-02-07

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Consumer Complaint: I filed a dispute in regards to the incorrect items on my credit report. It has been well over 30 days and I have not received any investigation results.

Company Response:

State: OH

Zip: 441XX

Submitted Via: Web

Date Sent: 2022-02-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5194176

Date Received: 2022-02-07

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: I disputed the account and ask that they validate this account, and they fail to respond to the action. The law states they have 30 days to do so if not or over the 30 days this account must be removed from the credit file and in this case, they fail to respond to the matter. It has been over 30 days with no response, and I did not open or authorize this account, and I therefore request that it be closed immediately. By the federal law requirement this account must be removed because you do not have proof or any evidence to support this matter and failure to respond.

Company Response:

State: SC

Zip: XXXXX

Submitted Via: Web

Date Sent: 2022-02-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5191567

Date Received: 2022-02-07

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I am a victim of identity theft

Company Response:

State: NC

Zip: XXXXX

Submitted Via: Web

Date Sent: 2022-02-07

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5191362

Date Received: 2022-02-06

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: Midland Credit Management is threatening me with legal action about an account balance with them that I do not owe them. I never entered into any agreement with this company.

Company Response:

State: GA

Zip: 30331

Submitted Via: Web

Date Sent: 2022-02-06

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5187431

Date Received: 2022-02-05

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: My name is XXXX XXXX XXXX and I am sending this request myself to address the inaccuracies on my Credit Reports. The XXXX AND XXXX Credit Bureaus are reporting inaccurate information on MIDLAND CRED ( Original Creditor : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ; this is in violation of the FDICs Uniform Credit Retail Credit Classification and Account Management Policy. Per FCRA, reporting must be 100 % accurate or the information must be deleted. Evaluate this reporting by making a revision of the information provided. Modify and perform any corrections or withdraw this from my personal file.

Company Response:

State: LA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2022-02-05

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.