ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 5651104

Date Received: 2022-06-09

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: I sent an Affidavit of Truth and an Invoice to Midland Credit Management, here is the tracking # XXXX, XXXX. I also sent an Affidavit and an Invoice to XXXX XXXX XXXX, XXXX tracking number $ XXXX. They have not paid out the invoices and had the negative items deleted from my credit report. These companies have violated 15 USC 1692. ( C ) ( A ). 15 USC 1692K, 15 USC 1692. ( B ) ( 2 )., 15 USC 1692. ( B ) ( 5 )., 15 USC 1692 ( D ) ( 2 )., 15 USC 1692 G ( A ), 15 USC 1692 ( B ) ( 4 ), 15 USC 1692 C ( 1 ), 15 USC 1692 ( E ) ( 1 ), 15 USC 1692 ( F ) ( 8 ) ( 8 ) 15 USC 1692 ( D ) ( 5 ). Based on these laws I can collect these damgages15 USC 1692K. Except as otherwise provided by this section, any debt collector who fails to comply with any provision of this subchapter with respect to any person is liable to such person in an amount equal to the sum of, any actual damage sustained by such person as a result of such failure : in the case of any action by an individual, such additional damages as the court may allow, but not exceeding {$1000.00}.

Company Response:

State: FL

Zip: 33024

Submitted Via: Web

Date Sent: 2022-06-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5650508

Date Received: 2022-06-09

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: Second card on credit account was opened in my name without my knowledge. Contacted credit card company to inform them I did nit authorize nor utilize credit card. The card was charged off to a debt collection agency and I was not informed of the garnishment of wages and currently pursuing fraud dispute.

Company Response:

State: MI

Zip: 48239

Submitted Via: Web

Date Sent: 2022-06-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5647388

Date Received: 2022-06-08

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: MIDLAND CREDIT MANAGEMENT HAS BEEN SENDING ME COLLECTION NOTICES IN THE AMOUNT OF {$610.00} DOLLARS. THE COLLECTION HAS BEEN REPORTED AS A PAST DUE BALANCE. I DO NOT KNOW THIS COMPANY. I HAVE NEVER DONE ANY BUSINESS WITH THIS COMPANY. THIS COMPANY DOES NOT HAVE A CONTRACT WITH MY SIGNATURE.

Company Response:

State: PA

Zip: 19464

Submitted Via: Web

Date Sent: 2022-06-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5646561

Date Received: 2022-06-08

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: The original creditor on this is XXXX XXXX I believe it's for tires for less and it is in relation to identity theft and the new collection agency is called Midland credit credit which is referring to the XXXX XXXX creditor which was removed already.

Company Response:

State: NV

Zip: 89122

Submitted Via: Web

Date Sent: 2022-06-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5646040

Date Received: 2022-06-08

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: This account was off my credit file and has now reappeared. The account reporting amount is incorrect there is no reported activity from my end, but each month the company is increasing or decreasing the amount to keep this account active. This is fraudulent activity on Midland Funding end and I would like this issue addressed. The amount owed is not accurate.

Company Response:

State: FL

Zip: XXXXX

Submitted Via: Web

Date Sent: 2022-06-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5645215

Date Received: 2022-06-07

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: The credit bureaus stated that the account was properly investigation but how is it possible if the debt is already paid. If the open date is inaccurate, the date last active is inaccurate, and date last reported is not accurate. This is grounds for removal & numerous of rights violate, wherefore too many to mention. 15 U.S.C 1681 section 602 A. States i have a right to privacy. 1 5 U.S.C 1681 section 604 A section 2 : it also states a consumer reporting agency can not furnish a account without my written instructions. This is a violation of the creditor department policy By mixing files, Furnishing and reporting old in inaccurate information, privacy violation resulting in fraud by Creditors, withholding notices and most importantly willful FCRA violations, in which is fraudulent willful intent by to or more officials.

Company Response:

State: IL

Zip: 60419

Submitted Via: Web

Date Sent: 2022-06-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5643561

Date Received: 2022-06-08

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: I have contacted this company to validate the debt and to find out why the amount they are saying i owed is different then what the previous company stated. XXXX XXXX states that the balance is XXXX and amount owed is XXXX and this company is trying to collect on this debit. They have yet to validate this information with proof that they can collect on this debt and that it is owed. This is negativity impacting my credit and have made a negative impressing to lenders. I want this to be validated and removed off of my credit report.

Company Response:

State: DE

Zip: 19701

Submitted Via: Web

Date Sent: 2022-06-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5643556

Date Received: 2022-06-08

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: On XX/XX/XXXX MCM Midland Credit Managment called my parents and did not correctly proceed with attempting to verify if I was the person and they gave out account information along with debt amount to them. After I learned about the malpractice action I then attempted to call them and they only verified me by name without asking for any other authentication proof and went directly to tell me about my debt information along with debt amount. I discussed with them the lack of authentication steps taken and told them about my steps to send a complaint to CFPB and to see if any legal matters can concur on the malpractices exercised by MCM.

Company Response:

State: CA

Zip: 91913

Submitted Via: Web

Date Sent: 2022-06-08

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5643114

Date Received: 2022-06-07

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: Midland credit management is reporting this account with a {$920.00} balance and it has been paid.

Company Response:

State: NY

Zip: 10453

Submitted Via: Web

Date Sent: 2022-06-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5643050

Date Received: 2022-06-07

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In accordance with the Fair Credit Reporting Act 15 U.S.C 1681 & Fair Debt Collection Practices Act 15 U.S.C 1692 Midland Credit Management # XXXX ( XXXX XXXX XXXX ) 15 U.S.C 1681 section 602 A states I have the right to privacy. 15 U.S.C 1681 section 604 A section 2 states a consumer reporting agency can not furnish a account without my written instructions. 15 U.S.C 1692 b ( 2 ) not state that such consumer owes any debt. 15 U.S.C 1692 c ( A ) without the prior consent of the consumer giving directly to the debt collection agency may not communicate with a consumer in collection of any debt.

Company Response:

State: CA

Zip: 91601

Submitted Via: Web

Date Sent: 2022-06-07

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.