ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 5712852

Date Received: 2022-06-27

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: I received several calls from a company, stating they were MCM. Which supposedly a debt collector instead scam. They kept asking for my name but I didn't yes or no. Also asked me last XXXX numbers they had was mine. I didn't tell them if those numbers were correct. I told l will have my attorney to file a complaint against them. -- -- -- -- -- -- -- -- End of statement -- -- -- -- -- -- -- -- -- ---

Company Response:

State: FL

Zip: 326XX

Submitted Via: Web

Date Sent: 2022-06-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5711636

Date Received: 2022-06-24

Issue: Threatened to contact someone or share information improperly

Subissue: Talked to a third-party about your debt

Consumer Complaint: I want to counterlaw suit this company called Midland credit.com Company in XXXX FL. Don't provided people with the right tools instead threatened with lawsuit and I don't like this company at all their attitudes XXXX

Company Response:

State: FL

Zip: 33615

Submitted Via: Web

Date Sent: 2022-06-24

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5711629

Date Received: 2022-06-26

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: not mine reqested debt validation over 60 days ago no repone

Company Response:

State: CA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2022-06-26

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5701921

Date Received: 2022-06-23

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Referencing back to ComplaintXXXX XXXX is still failing to reinvestigate for the following accounts XXXX Bank and Midland Funding of the amount {$460.00}. I have the right to privacy by law and they do not have my written consent to furnish or report anything outside the permissible purpose. XXXX has removed XXXX Bank from my consumer report on complaint XXXX XXXX XXXX in one of the attachments below due to not having my written consent so I demand XXXX to reinvestigate and remove and block both accounts XXXX XXXX AND MIDLAND FUNDING XXXX I demand for XXXX to comply block and delete MIDLAND FUNDING because that account came from XXXX XXXX that they removed from my consumer report. On XX/XX/2022 I sent MIDLAND FUNDING an affidavit of truth via certified mail of several violations to me as a federally protected consumer and I have yet to receive a response from that. Referencing back to complaint XXXX MIDLAND FUNDING received a cease and desist letter on XX/XX/2022 and should cease all communication including my consumer report which is considered a medium and reporting anything is indirect communication according to the law.

Company Response:

State: GA

Zip: 30106

Submitted Via: Web

Date Sent: 2022-06-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5698340

Date Received: 2022-06-22

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: When I initially attempted to dispute the debt I didn't get any evidence that the debt was mine. Since I have been attempting to clean up my debt, I reached out to Midland Credit to start negotiations and found out the account was transferred to an attorney for servicing. I then brought in an attorney to advise me on negotiations, without retaining her for representation to the debt collector. She was only authorized to submit the offer on my behalf, not represent me through the entire process. Due to no communications from the original collection agency nor the attorney, I decided to pay the debts off just to clear these accounts. Every time I have tried to confirm if payment was received or to find out why my credit report hadn't been updated, they refuse to speak with me because it was flagged as me having an attorney. The attorney submitted a letter stating non representation to their attorney, but they still state I have an attorney they need to talk through. These accounts have been paid off for over a month and are still reporting as open and having a full balance on my credit report.

Company Response:

State: AR

Zip: XXXXX

Submitted Via: Web

Date Sent: 2022-06-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5698159

Date Received: 2022-06-22

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: Midland Funding, LLC aka Midland Credit Management is garnishing my wages for a time-barred debt that is no longer legally collectible and has not been legally collectible for some years now. I don't normally print out my paycheck stubs for work. When I did, I see that they are garnishing my wages and have been. Looking at my paycheck stubs, they stopped collecting and started back garnishing again. This illegal practice has now put me in a financial bind. I do not owe them anything and would like all of my monies rightfully returned to me. This company has already threaten me recently with a notification on their correspondence stating, " The law limits how long you can be sued on a debt. because of the age of your debt, we will not sue you for it. If you do not pay the debt, Midland Funding, LLC may continue to report it to the credit reporting agencies as unpaid for as long as the law permits this reporting. '' I interpret it as their company will continue to attempt to illegally collect on monies not owed and continue to negatively affect my credit score and livelihood until I pay.

Company Response:

State: CA

Zip: 92374

Submitted Via: Web

Date Sent: 2022-06-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5698034

Date Received: 2022-06-22

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: I am a victim of identity theft. Due to the Corona Virus Pandemic, we are all facing which has me sitting still at home and I saw the recent news about the multiple XXXX XXXX breaches. I decided to look at my credit reports from the 3 major credit bureaus and found that someone had used my Identity. I have no idea how the theft took place. I also have no knowledge of any suspects. I did not receive any money, goods, or services as a result of identity theft. I contacted the Credit Bureau and told me to file an Identity Theft Report which I am doing. I appreciate your effort in getting this matter resolved. Thank you. Please let me know if you need any other information from me to block this information from my credit report. Thank you.

Company Response:

State: CA

Zip: 956XX

Submitted Via: Web

Date Sent: 2022-06-22

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5697040

Date Received: 2022-06-22

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Midland credit management is using false XXXXnformation on a debt that I'm already paying on. The original ( and only ) creditor is XXXX XXXX which I currently owe {$2700.00} out of XXXX. Midland credit management is claiming That I owe XXXX which I never owed that amount. Midland credit Management stated that the debt we sold on XX/XX/XXXX which XXXX XXXX never did. XXXX XXXX sent me to court and garnish me ( Maryland XXXX XXXX case number XXXX date XXXX XXXX ). Midland Credit Management also would not allow me to dispute the issue with them directly ( I called more than one number ). Midland credit Management reported on my credit report in XXXX, I went default on my debt in XX/XX/XXXX and from my understanding is against reporting laws for my state.

Company Response:

State: MD

Zip: 21244

Submitted Via: Web

Date Sent: 2022-06-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5695785

Date Received: 2022-06-21

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I lost my wallet and there was some identity theft on my credit.

Company Response:

State: MI

Zip: 48235

Submitted Via: Web

Date Sent: 2022-06-21

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5695590

Date Received: 2022-06-21

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Midland Credit Managem {$1000.00} Under the Fair Credit Reporting Act, 15 U.S.C. 1681g I have the right to demand that you disclose to me all of the documents that you have recorded and retained in your file at the time of this request concerning the account that you are reporting in my credit report. I would like copies of the documents that you have in your files that were used to verify this account, and not simply receive a response indicating that it was verified. If you do not have any documentation in your files to verify the accuracy of this disputed account, please delete them immediately as required under Section 611 ( a ) ( 5 ) ( A ) ( i ). By publishing this inaccurate and unverified item on my credit report and distributing it to third parties, you are damaging my reputation and credit worthiness. Under the FCRA 15 U.S.C. 1681i, all unverified accounts must be promptly deleted. Therefore, if you are unable to provide me with a copy of the verifiable proof that you have on file for the account listed below within 30 days of receipt of this letter, you must remove this account from my credit report.

Company Response:

State: FL

Zip: 33150

Submitted Via: Web

Date Sent: 2022-06-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.