ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 6956402

Date Received: 2023-05-10

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: Violation of my federally protected consumer rights as outlined by the Fair Credit Reporting Act ( FCRA ) under 15 USC 1681 It has come to my attention that the following accounts, all of which carry negative information, have infringed upon my rights to privacy and confidentiality under 15 USC 1681 : Please remove this debt. Company name : XXXX XXXX Account # XXXX Company name : XXXX XXXX XXXX Account # XXXX According to the provisions stated in 15 U.S.C 1681 Section 602 A, I have an unequivocal right to privacy that must be respected and upheld by all entities involved in consumer reporting. Please be aware that failure to comply with my request may result in legal action to protect my consumer rights and seek approptiate remedies as provided for under the FCRA.

Company Response:

State: NC

Zip: 28546

Submitted Via: Web

Date Sent: 2023-05-10

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6956125

Date Received: 2023-05-09

Issue: False statements or representation

Subissue: Indicated you were committing crime by not paying debt

Consumer Complaint: I am writing to delete and remove the following accounts and information off of my consumer report. The accounts and information listed below should not be reporting on to my consumer report. This is a direct violation of the FDCPA and FCRA and needs to be deleted and remove off of my consumer report immediately as its violating several laws. Remove these account and information immediately!

Company Response:

State: FL

Zip: 33056

Submitted Via: Web

Date Sent: 2023-05-09

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6955661

Date Received: 2023-05-09

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I was informed by my job that I was being garnished by XXXX XXXX XXXX Managing Attorney. I sent a certified letter. dispute letter. I am requesting more information on this debt. The debt collector informed me that he has no more information beside a bill from 2016, which this doesnt show this belong to me. Therefore the garnishment.need to stop until more information shows this debt belonging to me. Paper work was severed to the wrong house in the wrong county, which do not the belong to me. We have two account number that I am disputing FIRST - account XXXX in the amount of {$1600.00}. Second account. Number XXXX {$8800.00},

Company Response:

State: WA

Zip: 980XX

Submitted Via: Web

Date Sent: 2023-05-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6955652

Date Received: 2023-05-09

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I noticed inaccurate and a unauthorized account reporting negatively on my consumer report. Not sure if you're mixing my identity with someone else or of this is identity theft. I will attach a letter so your company can investigate and remove this inaccurate account. I will also attach copies of all the credit reporting agencies address reporting FALSE addresses on my credit report.

Company Response:

State: FL

Zip: 329XX

Submitted Via: Web

Date Sent: 2023-05-09

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6955536

Date Received: 2023-05-09

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I've been contacting Midland Credit Management and the credit reporting agencies for over a year now trying to get correct documentation to verify this debt, and even offered to pay them. I have not received any responses back over the past year. I gave them time considering the pandemic, but they have yet to respond. I'm attaching all of the letters including the certified mail return receipt notices from XXXX. For proof I've also attached a copy of the XXXX XXXX, credit monitoring report. So, since I have not received a response, the company and the XXXX XXXX XXXX have violated my consumer rights and I would like to have this account removed from credit report with no balance owed, seeing as though I also offered to pay them. They also never put the account in dispute status none of the times that I've disputed the account, and that is a violation of my consumer rights as well.

Company Response:

State: AZ

Zip: 85339

Submitted Via: Web

Date Sent: 2023-05-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6955379

Date Received: 2023-05-09

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: On XXXX I requested validation from Midland Funding on a {$650.00} debt they are reporting on my credit file, they responded however they did not satisfied validation of debt, I responded back on XXXX telling them that they did not satisfy debt validation to provide original contract and sale agreement. Today XXXX I pulled my credit report, and they never furnished the credit reporting agencies about the account being disputed. I am sending them notice today that they did not furnish the credit reporting agencies.

Company Response:

State: FL

Zip: 338XX

Submitted Via: Web

Date Sent: 2023-05-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6955190

Date Received: 2023-05-09

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: THIS IS NOT MY ACCOUNT. NO SIGNED CONTRACT OR MY LEGAL SIGNATURE FOR ANY CHARGES. mcm accounts XXXX mcm accounts XXXX

Company Response:

State: CA

Zip: 90604

Submitted Via: Web

Date Sent: 2023-05-09

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6953995

Date Received: 2023-05-09

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Hello, my name is XXXX XXXX. there is a credit collection from MIDLAND CREDIT MANAGEMENT supposedly opened on XX/XX/22 on my account that has been settled & removed due to the reasoning being " I have not supplied proof under the doctrine of estoppel by silence, Engelhardt v. Gravins ( mo ) 281 SW 715, 719. I presume that no proof of the alleged debt, nor therefore any such debt, in fact therefore exists. '' This account has been sold to another company ( MIDLAND CREDIT MANAGEMENT ) and now the collection is reappearing after it has been removed in the past from original creditor XXXX XXXX XXXX XXXX XXXX XXXX The credit bureaus have not accurately removed this account due to false information being reported. This collection needs to immediately be removed.

Company Response:

State: NY

Zip: 12550

Submitted Via: Web

Date Sent: 2023-05-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6953923

Date Received: 2023-05-09

Issue: Problem with a purchase shown on your statement

Subissue: Card was charged for something you did not purchase with the card

Consumer Complaint: In XX/XX/XXXX paid off account, then in XXXX received a letter stating that I had a balance of over {$12000.00}. In XX/XX/XXXX I disputed the balance and received in XXXX I received a letter stating the charges were fraudulent. In XX/XX/XXXX received a phone stating that this account was sold to midland credit management. I explained to them the situation and they wouldn't hear me out. Asked them to investigate this as fraud and they stated they would and get back to me. XX/XX/XXXX received a phone call stating that the balance was still owed.

Company Response:

State: CO

Zip: 81001

Submitted Via: Web

Date Sent: 2023-05-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6953725

Date Received: 2023-05-09

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Midland Credit Management violated 15 USC 1681s-2 by furnishing information to a credit agency knowing there is reasonable cause to believe that the information is inaccurate.

Company Response:

State: TX

Zip: 75077

Submitted Via: Web

Date Sent: 2023-05-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.