ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 7210189

Date Received: 2023-07-05

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: 15 USC 1681 Section 602 states I have the right to privacy 15 USC 1681 Section 604 A Section 2 : it also states a consumer reporting agency can not furnish account without my written instructions 15 USC1666B : A creditor may not treat payment on a credit card account under an open end consumer credit plan as late for purpose

Company Response:

State: NV

Zip: 89014

Submitted Via: Web

Date Sent: 2023-07-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7209864

Date Received: 2023-07-05

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Midland credit- is charging me for a gym membership during Covid. XXXXXXXX XXXX Someone made purchases with my information. I called the credit company about it. Now im paying XXXX for a total of XXXX to avoid a judgement on a account I never signed up.

Company Response:

State: FL

Zip: 32778

Submitted Via: Web

Date Sent: 2023-07-05

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7208713

Date Received: 2023-07-05

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: The company response does not meet requirements of validation. I have requested validation of debt ownership of account and not replied with validation requested.The dates being reported on credit report.Although company is stating they have purchased the account, that litigates and agreement between them and the third party not me and Midland Credit Management. Theres no contract nor agreement which I have repeatedly requested and I am not applicable by law to make any payments to them as I have no knowledge of the account and am positive of no contract existing between me and Midland Credit Management nor how they have violated my right to privacy by obtaining my information by way of identity theft. Furthermore they do not have a right to report such erroneous information on my credit report.So if this is not removed from my credit report at once I will proceed further legal action of my own! I would like the reporting of this account to cease and desist immediately!

Company Response:

State: FL

Zip: 33625

Submitted Via: Web

Date Sent: 2023-07-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7206903

Date Received: 2023-07-06

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I receive my final bill from the original creditor XXXX XXXX in XX/XX/XXXX. The due date for the bill was XX/XX/XXXX in the amount of {$55.00}. The bill was paid in full and the credit card account was closed. Soon after I started receiving bills in the mail associated with this same closed account. This has been going on for XXXX years and XXXX XXXX dont even have my payment history in their system anymore to prove what I am saying about paying off my account. XXXX XXXX was contacted on XX/XX/XXXX. Midland funding was also contacted on XX/XX/XXXX of XXXX and the amount in their system as well as the amounts from the bills that I have do not match up. I am trying to get this off of my credit as soon as possible.

Company Response:

State: IL

Zip: 604XX

Submitted Via: Web

Date Sent: 2023-07-06

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7204721

Date Received: 2023-07-04

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I am writing to bring to your attention that my credit file contains a collection entry from your agency. However, I have never received any prior notification regarding this collection. Furthermore, I strongly believe that the debt being claimed is not accurate. According to the Fair Debt Collection Practices Act, I am entitled to request and receive validation of the debt. Therefore, I kindly request that you provide me with the necessary validation and take appropriate action to rectify this matter.

Company Response:

State: FL

Zip: 33172

Submitted Via: Web

Date Sent: 2023-07-04

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7203519

Date Received: 2023-07-05

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I dont know whats going on. I dont know who midland credit management is, but theyre reporting an alleged debt to my consumer report.

Company Response:

State: MO

Zip: 64118

Submitted Via: Web

Date Sent: 2023-07-05

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7203236

Date Received: 2023-07-05

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: Midland Funding LLC - a debt collection agency have been harassing me for more than 5 years regarding an account fraudulently opened under my name and somehow connected to XXXX XXXX in the amount of {$1900.00}. They repeatedly call odd hours in the week and have reported inaccurate data to the credit bureaus. I have requested multiple times for the original contract/documentation referencing the so called owed debt with my affixed signature and yet to receive response. I am filing this complaint because they have managed to dent my credit with inaccurate information and are possibly doing the same to vulnerable individuals. Midland Funding LLC XXXX XXXX XXXX XXXX XXXX XXXX XXXX, MI XXXX Phone : XXXX

Company Response:

State: NJ

Zip: 07304

Submitted Via: Web

Date Sent: 2023-07-05

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7202311

Date Received: 2023-07-04

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Midland Credit Management XXXX XXXX XXXX XXXX XXXX, California XXXX XXXX XXXX XXXX XXXXXXXX Dear Creditor : XXXXThe account appearing on my credit report does not belong to me and was not opened by me. Original Creditor debt was removed from credit bureau reports during prior investiations. *** Per California State XXXX Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act I am requesting evidence of the following : 1. A copy of the contract and/or other document/agreement related to original debt. 2. A copy of the contract and/or document evidence of debt agreement. 3. A copy of ALL original debt documents with indicated social security number used to open account. I did not open the above referenced account. This account was previously disputed with the original creditor and credit bureau XXXX onXXXX due to fraud on Report No. XXXX XXXX and XXXX deleted the item from my credit report after its investigation. The original debt account did not reflect my actual social security number, but instead a variation of my social security number opened by someone other than myself. I request that documentation as requested be sent to the address below. I also I request that all Midland debt entries be removed from my XXXX, XXXX, and XXXX credit reports as this debt was not initiated nor belongs to me per Fair Credit Reporting Act/California Consumer Credit XXXX Agencies Act . XXXX cc : XXXX, XXXX, XXXX

Company Response:

State: CA

Zip: 903XX

Submitted Via: Web

Date Sent: 2023-07-04

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7199761

Date Received: 2023-07-03

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: I disputed an account on XX/XX/2023 with a debt collection agency ( Midland credit management ) and told the credit bureaus to " investigate '' this account and ask the debt collecting agency to provide verified evidence of proof that they have a contract with me to collect money from me they failed to properly investigate my case and did not provide me with an actual signed and verified contract that I owe midland credit management inc money. According to the FRCA The term " investigate consumer report '' means a consumer report or portion thereof in which information on a consumer 's character, general reputation, personal characteristics ', or mode of living is obtained through personal interviews with neighbors, friends, or associates of the consumer reported on or with others with whom is acquainted or who may have knowledge concerning any such items of information. They stated my account was verified but how is that possible if they did not properly investigate according to the law. Also every piece of information on these accounts are still not reporting 100 % accurate information and according to the FRCA 15 USC1681 everything must be 100 % accurate.

Company Response:

State: CA

Zip: 94580

Submitted Via: Web

Date Sent: 2023-07-03

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7197926

Date Received: 2023-07-04

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: Requesting contract with my authentic signature that started this alleged debt from Midland Credit Management. I am within my rights by requesting this document.

Company Response:

State: PA

Zip: 19124

Submitted Via: Web

Date Sent: 2023-07-04

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.