Date Received: 2023-09-13
Issue: Incorrect information on your report
Subissue: Account status incorrect
Consumer Complaint: As of right now the following the companies are reporting income to the XXXX top credit reporting agencies XXXX XXXX XXXX XXXX Capital One XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX is not part of any of XXXX, XXXX or XXXX credit reports. This needs to stop immediately. According to XXXX 's own web site It states " Your credit history does not include income information. See provided upload. And according to the IRS web site publication 525 and 4681 see provided uploads The IRS clearly makes it known that XXXX is to be considered income. And as such income is not a debt and income can not be reported to the credit reporting agencies. Therefore the XXXX ( XXXX ) XXXX 's uploaded along with the IRS publications and as well as XXXX confirming that income can not and does not get reported to the credit reporting agencies. XXXX, XXXX and XXXX must remove deleted all income from being reported to my credit reports In summary it is abundantly clear by all parties IRS, that cancelled debt XXXX is considered income and according the credit reporting agencies themselves income can not should not and does not get reported to the credit reporting agencies. thank you.
Company Response:
State: FL
Zip: 34606
Submitted Via: Web
Date Sent: 2023-09-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-09-13
Issue: Incorrect information on your report
Subissue: Old information reappears or never goes away
Consumer Complaint: XXXX continues to report false credit reporting on and account they is not considered credit transaction history, the account was recently removed for violation of permissible purpose but then reappeared only on XXXX. No authorization or written consent was give to furnish private source data information by either party. Violation of permissible purpose
Company Response:
State: TX
Zip: 77449
Submitted Via: Web
Date Sent: 2023-09-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-09-13
Issue: Improper use of your report
Subissue: Reporting company used your report improperly
Consumer Complaint: On XX/XX/2022 my credit was pulled by : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, SD XXXX ( XXXX ) XXXX
Company Response:
State: OH
Zip: 441XX
Submitted Via: Web
Date Sent: 2023-09-13
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-09-13
Issue: Improper use of your report
Subissue: Credit inquiries on your report that you don't recognize
Consumer Complaint: On XX/XX/2022 My credit was ran without my consent by : XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX ( XXXX ) XXXX
Company Response:
State: OH
Zip: 441XX
Submitted Via: Web
Date Sent: 2023-10-04
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-09-13
Issue: Improper use of your report
Subissue: Reporting company used your report improperly
Consumer Complaint: On XX/XX/2023 my credit was pulled by : CAPITAL ONE XXXX CAPITAL ONE XXXXXXXX, VA XXXX ( XXXX ) XXXX
Company Response:
State: OH
Zip: 441XX
Submitted Via: Web
Date Sent: 2023-09-13
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-09-13
Issue: Managing an account
Subissue: Banking errors
Consumer Complaint: In XXXX, I opened an XXXX XXXX XXXXXXXX account. This product was advertised as an easy-to-use account with a higher interest rate which would vary based on prevailing interest rates, and I was pleased with the account and customer service. Capital One acquired XXXX in XXXX and kept the same product with the variable interest rates which fluctuated and I continued to use the product. Then, in XXXX, Capital One created a new product, " Performance XXXX '', which had these characteristics. For its existing customers, many of whom had, like myself, been with Capital One or its predecessors for more than a decade ( XXXX years, in my case ), our accounts were not upgraded, but instead interest rates were slowly dropped until they were pegged at 0.3 % in XXXX of XXXX, while the Performance rate was 0.4 % based on historically low interest rates. We were never contacted and told there was a new product available, and many of us kept our savings with Capital One in these accounts, and hardly noticed the difference between 0.3 % and 0.4 % when interest rates were historically low. Note that I have hundreds of emails from Capital One dating back more than a decade, but was never once emailed about this new, and more advantageous product comparable to what I originally signed up for and used for more than a decade, see below for additional details. Once rates began to climb in late XXXX, the rates for Capital One 's most loyal customers stayed low. In fact, today, Capital One Performance 's rate is a competitive 4.3 %, while the original account is just 0.3 %. By keeping customers in this other " legacy '' product, Capital One has avoided paying out interest on customers ' savings, all while lending out this money at prevailing rates. This is an extremely deceptive marketing practice, and while some news outlets have called out Capital One on this practice, you have not changed it, or made amends, and gone as far as insisting that 0.3 % is a " high interest rate '' when, in the current climate, it is certainly not. I have gone through my previous statements and reports of Capital One 's interest rates to document additional interest which would have accrued had Capital One not downgraded my account. According to my calculations ( XXXX XXXX XXXX # XXXX ) my balance would be approximately {$850.00} higher. However, I do not have the same recordkeeping as I'm sure Capital One does, particularly involving the dates of interest rate changes. I called Capital One about this discrepancy and spoke to XXXX ( employee ID XXXX ). My case was escalated and I spoke with XXXX XXXX XXXX ) who said that my case had been reviewed and nothing could be done. Additionally, he said this decision was final, and that Capital One received many of these complaints and denied them all. He said that I had not been misled, even though the bank changed XXXX word between these accounts and sent me no information that there would be changes. I have attached a sample of emails sent by Capital One, none of which mentioned that there was a better product available.
Company Response:
State: MA
Zip: 02140
Submitted Via: Web
Date Sent: 2023-09-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-09-13
Issue: Credit monitoring or identity theft protection services
Subissue: Billing dispute for services
Consumer Complaint: I been a victim of identity/fraud theft. I am buying a house and my mortgage broker advised my not to have any accounts remained or are in dispute. This been on my credit report started in XX/XX/XXXX for XXXX according to FCRA sec 623 enforce FACTA 312 if unable to perform a reasonable investigation then this info is required to be removed as well as 15 usc 1692 g validation of debt. This account is been over 120 old and its just been verified and updated to keep the statue of limitations ongoing. I would like this removed immediately off of my credit reports
Company Response:
State: SC
Zip: 295XX
Submitted Via: Web
Date Sent: 2023-09-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-09-13
Issue: Managing the loan or lease
Subissue: Billing problem
Consumer Complaint: Order of Events XX/XX/2023 : 1st Notice I endorsed the bill and sent along with a Letter of Instructions - Re : Claim of Credit, which was sent to the billing department located at : Capital One Auto Finance, XXXX XXXX XXXX, XXXX XXXX XXXX, CA XXXX. XXXX Certified Tracking # XXXX ( delivered on XX/XX/2023 ) A copy of the endorsed bill was also sent to XXXX XXXX XXXX located at : XXXX Capital One XXXX, XXXX, VA XXXX, along with a Letter of Instructions - Re : Claim of Credit, a notarized Power of Attorney, and a copy of the Federal Reserve Act Sec. 16, Part 1 & 2. XXXX Certified Tracking # XXXX ( delivered on XX/XX/2023 ) XX/XX/2023 : XXXX Notice I resent the copy of the endorsed bill to XXXX XXXX XXXX located at : XXXX Capital One XXXX, XXXX, VA XXXX, along with a Letter of Instructions - Re : Opportunity to Cure, a copy of the Federal Reserve Act Sec. 16 and Sec. 29, and included a copy of the delivery confirmation from XXXX of the 1st Notice. XXXX Certified Tracking # XXXX ( delivered on XX/XX/2023 ) XX/XX/2023 : XXXX Notice I resent the copy of the endorsed bill to XXXX XXXX XXXX located at : XXXX Capital One XXXX, XXXX, VA XXXX, along with a Letter of Instructions - Re : Default of Notice, a copy of the Federal Reserve Act Sec. 29, and included a copy of the delivery confirmation from XXXX of the 2nd Notice. XXXX Registered Mail XXXX # XXXX ( delivered on XX/XX/2023 )
Company Response:
State: NM
Zip: 87124
Submitted Via: Web
Date Sent: 2023-09-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-09-13
Issue: Getting a credit card
Subissue: Card opened without my consent or knowledge
Consumer Complaint: Open with consent
Company Response:
State: TX
Zip: 76543
Submitted Via: Web
Date Sent: 2023-09-13
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-09-13
Issue: Improper use of your report
Subissue: Reporting company used your report improperly
Consumer Complaint: XX/XX/2023 I sent a letter in regards to a company in violation of the law. Pursuant 15 USC 1681a 2 ( A ) ( i ) I did not get any correspondence
Company Response:
State: NC
Zip: 28532
Submitted Via: Web
Date Sent: 2023-09-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A