EXPERIAN INFORMATION SOLUTIONS INC.


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"Products" offered by EXPERIAN INFORMATION SOLUTIONS INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - VA mortgage
Other financial service - Credit repair
Payday loan -
Payday loan, title loan, or personal loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Title loan
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Vehicle loan or lease - Title loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 8078842

Date Received: 2023-12-29

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: Kindly delete this incorrect account from my credit report. I never gave permission for its creation or use. I've attached the necessary documents to substantiate my claim.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: IL

Zip: 60652

Submitted Via: Web

Date Sent: 2023-12-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8078797

Date Received: 2023-12-29

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: It's unreasonable, given that I've consistently made payments on this account promptly without any delays. Kindly adjust my account to reflect the correct payment history.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: WI

Zip: 53705

Submitted Via: Web

Date Sent: 2023-12-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8078786

Date Received: 2023-12-29

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: I've always been punctual with my payments, and it feels unjust to face repercussions for an error not of my doing. This has become a major source of XXXX for me, and I sincerely hope for a swift resolution.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: IL

Zip: 60517

Submitted Via: Web

Date Sent: 2023-12-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8078783

Date Received: 2023-12-29

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: The situation at hand is causing me considerable distress and affecting my sleep quality. I find it hard to come to terms with the issue. I urge you to rectify my account without delay.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NV

Zip: 89169

Submitted Via: Web

Date Sent: 2023-12-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8078763

Date Received: 2023-12-29

Issue: Incorrect information on your report

Subissue: Public record information inaccurate

Consumer Complaint: Experian is still reporting incorrect information on my credit report, I have submitted all need documents. I am ready to take Legal action against this company.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MI

Zip: 480XX

Submitted Via: Web

Date Sent: 2023-12-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8078709

Date Received: 2023-12-29

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: It's truly unreasonable that I've always made payments on time for this account and have never been tardy. Please ensure my account accurately reflects this.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: IN

Zip: 46321

Submitted Via: Web

Date Sent: 2023-12-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8078707

Date Received: 2023-12-29

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: The Fair Credit Reporting Act 15 USC 1681 section 602 ( a ) states " There is a need to ensure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and a respect for the consumers right to privacy. " ; XXXX, XXXX and Experian are consumer reporting agencies and I am the Consumer. Being the consumer, I have the right and responsibility to ensure my private information is not shared without my consent which is supported by 15 USC 6801 which states " ; It is the policy of the Congress that each financial institution has an affirmative and continuing obligation to respect the privacy of its customers and to protect the security and confidentiality of those customers nonpublic personal information. '' XXXX XXXX and XXXX is a financial institution by definition under that title. 15 USC 1681 section 604 ( a ) section 2 states that " In general Subject to subsection ( c ), any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates '' ; The financial institution XXXX XXXX and XXXX and the Consumer reporting agencies XXXX XXXX and Experian DO NOT have neither my consent or my written consent to furnish any late payments or negative Information. Any and all consent to report anything negatively or late payments to XXXX, XXXX, Experian, and XXXX whether it be verbal, non-verbal, written, implied or otherwise is revoked. 15 USC 6802 ( b ) ( c ) states that " ; A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless the consumer is given an explanation of how the consumer can exercise that nondisclosure option. '' The financial institutions listed never informed me of my right to exercise my nondisclosure option. Not only was I never informed of my rights, 15 USC 1681C ( a ) ( 5 ) states Except as authorized under subsection ( b ), no consumer reporting agency may make any consumer report containing any of the following items of information, any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years '' ; These late payment are adverse items these financial institutions are reporting, again without my permission which is against the law. 15 U.S. Code 1681s2 ( A ) ( 1 ) states " ; A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. 15 U.S. Code 1681e states " ; Every consumer reporting agency shall maintain reasonable procedures designed to avoid violations of section 1681c of this title and to limit the furnishing of consumer reports to the purposes listed under section 1681b of this title. XXXX, XXXX and Experian are not maintaining reasonable procedures. Also 12 CFR 1016.7 states that " ; A consumer may exercise the right to opt out at any time. I would like to take this opportunity to state my right, " ; I AM OPTING OUT OF ANY REPORTING OF LATE PAYMENTS AND NEGATIVE ITEMS. XXXX XXXX and XXXX, XXXX, XXXX, and Experian have all knowingly and willfully violated my rights by reporting, sharing and improperly using my credit information without my consent. 15 U.S Code 1681b ( c ) states " Furnishing reports in connection with credit or insurance transactions that are not initiated by consumer ( 1 ) In general -A consumer reporting agency may furnish a consumer report relating to any consumer pursuant to subparagraph ( A ) or ( C ) of subsection ( a ) ( 3 ) in connection with any credit or insurance transaction that is not initiated by the consumer only if ( A ) the consumer authorizes the agency to provide such report to such person ; '' I have not authorized any late payments to be furnished to any credit reporting agency be it XXXX XXXX XXXX XXXX Experian. I have sustained damages as a result of their failure to follow the stated laws.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: AL

Zip: 35160

Submitted Via: Web

Date Sent: 2023-12-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8078686

Date Received: 2023-12-29

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: I urge you to rectify my account without delay. Historically, I've always been punctual with my payments, and it feels unjust to face repercussions for an error not of my doing. This has become a major source of anxiety for me, and I sincerely hope for a swift resolution.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: AZ

Zip: 85298

Submitted Via: Web

Date Sent: 2023-12-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8078684

Date Received: 2023-12-29

Issue: Problem with a company's investigation into an existing problem

Subissue: Was not notified of investigation status or results

Consumer Complaint: I have filed complaint to constantly contested the inaccuracies in the following information with XXXX, Experian and XXXX and unfortunately, the issue remains unresolved to this day. XXXX : 1 ) Previous Address ( es ) : XXXX XXXX XXXX XXXX, CA XXXX 2 ) Previous Address ( es ) : XXXX XXXX XXXX XXXX, CA XXXX 3 ) Employers : XXXX XXXX XXXX 4 ) Employers : XXXX XXXX 5 ) Employers : XXXX XXXX 6 ) Under 15 U.S.C. 1681i Paragraph ( 5 ), any information disputed by a consumer that is found to be inaccurate or incomplete, or can not be verified, the consumer reporting agency shall promptly delete : Creditor : XXXX XXXX Account Number : XXXX Please correct/update this inaccurate information on my credit report. 7 ) Under 15 U.S.C. 1681i Paragraph ( 5 ), any information disputed by a consumer that is found to be inaccurate or incomplete, or can not be verified, the consumer reporting agency shall promptly delete : Creditor : XXXX Account Number : XXXX Please correct/update this inaccurate information on my credit report. 8 ) Under 15 U.S.C. 1681i Paragraph ( 5 ), any information disputed by a consumer that is found to be inaccurate or incomplete, or can not be verified, the consumer reporting agency shall promptly delete : Creditor : XXXX Account Number : XXXX Please correct/update this inaccurate information on my credit report. 9 ) Under 15 U.S.C. 1681i Paragraph ( 5 ), any information disputed by a consumer that is found to be inaccurate or incomplete, or can not be verified, the consumer reporting agency shall promptly delete : Creditor : XXXX XXXX Account Number : XXXX Please remove this inaccurate information from my credit report. EXPERIAN : Incorrect Personal Information : 1 ) Previous Address ( es ) : XXXX XXXX XXXX XXXX XXXX, CA XXXX XXXX XX/XX/XXXX 2 ) Previous Address ( es ) : XXXX XXXX XXXX XXXX, CA XXXX XXXX XX/XX/XXXX 3 ) Employers : XXXX 4 ) Under 15 U.S.C. 1681i Paragraph ( 5 ), any information disputed by a consumer that is found to be inaccurate or incomplete, or can not be verified, the consumer reporting agency shall promptly delete : Creditor : XXXX XXXX Account XXXX : XXXX Please correct/update this inaccurate information on my credit report. 5 ) Under 15 U.S.C. 1681i Paragraph ( 5 ), any information disputed by a consumer that is found to be inaccurate or incomplete, or can not be verified, the consumer reporting agency shall promptly delete : Creditor : XXXX Account Number : XXXX Please correct/update this inaccurate information on my credit report. 6 ) Under 15 U.S.C. 1681i Paragraph ( 5 ), any information disputed by a consumer that is found to be inaccurate or incomplete, or can not be verified, the consumer reporting agency shall promptly delete : Creditor : XXXX Account Number : XXXX Please correct/update this inaccurate information on my credit report. 7 ) Under 15 U.S.C. 1681i Paragraph ( 5 ), any information disputed by a consumer that is found to be inaccurate or incomplete, or can not be verified, the consumer reporting agency shall promptly delete : Creditor : XXXX XXXX Account Number : XXXX Please remove this inaccurate information from my credit report. XXXX : Incorrect Personal Information : 1 ) Previous Address ( es ) : XXXX XXXX XXXX XXXX XXXX, CA XXXX 2 ) Employers : XXXX XXXX 3 ) Under 15 U.S.C. 1681i Paragraph ( 5 ), any information disputed by a consumer that is found to be inaccurate or incomplete, or can not be verified, the consumer reporting agency shall promptly delete : Creditor : XXXX XXXX Account Number : XXXX Please correct/update this inaccurate information on my credit report. 4 ) Under 15 U.S.C. 1681i Paragraph ( 5 ), any information disputed by a consumer that is found to be inaccurate or incomplete, or can not be verified, the consumer reporting agency shall promptly delete : Creditor : XXXX Account Number : XXXX Please correct/update this inaccurate information on my credit report. 5 ) Under 15 U.S.C. 1681i Paragraph ( 5 ), any information disputed by a consumer that is found to be inaccurate or incomplete, or can not be verified, the consumer reporting agency shall promptly delete : Creditor : XXXX Account Number : XXXX Please correct/update this inaccurate information on my credit report. 6 ) Under 15 U.S.C. 1681i Paragraph ( 5 ), any information disputed by a consumer that is found to be inaccurate or incomplete, or can not be verified, the consumer reporting agency shall promptly delete : Creditor : XXXX XXXX Account Number : XXXX Please remove this inaccurate information from my credit report. 7 ) Under 15 U.S.C. 1681i Paragraph ( 5 ) any information disputed by a consumer an item of the information is found to be inaccurate or incomplete or can not be verified the consumer reporting agency shall ( i ) promptly delete XXXX XXXX XXXX Account Number : XXXX Please remove this inaccurate information from my credit report.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: CA

Zip: 95337

Submitted Via: Web

Date Sent: 2023-12-29

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8078633

Date Received: 2023-12-29

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: I have been trying to dispute incorrect and/or invalid items listed on my credit report and have gotten no assistance from the creditors or the credit bureaus regarding this matter. Please see attached documents and letter for referenced issues from above.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: IL

Zip: 60446

Submitted Via: Web

Date Sent: 2023-12-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.